Privacy Policy
Last Updated: 2026
Emerald Nest Counselling ("we," "us," "our," or "Company") operates the website emeraldnestcounselling.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered through the site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Identification Information: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or signing up for affiliate programs.
- Technical Information: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather usage data.
- Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with the Website.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics and monitoring Website performance and user behavior
- Tracking affiliate referrals and calculating commissions for casino partners
- Improving and optimizing the Website's content, functionality, and user experience
- Responding to inquiries and providing customer support
- Complying with legal obligations and enforcing our terms of service
- Marketing and promotional communications (with your consent)
Cookie Policy
Our Website uses cookies and similar tracking technologies. The types of cookies we use include:
- Essential Cookies: Required for the Website to function properly.
- Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals to casino partners and measure campaign performance.
- Preference Cookies: Remember your settings and preferences.
You may control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of the Website. For more information, visit www.allaboutcookies.org.
Third-Party Links
The Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. This Privacy Policy applies only to emeraldnestcounselling.com. We recommend reviewing the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your Rights
Under Australian Privacy Law (Privacy Act 1988) and applicable regulations, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
If you are located in the EU/UK, you have additional rights under GDPR. If you are in the US, additional protections may apply under state privacy laws.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Affiliate tracking data and cookies are typically retained for up to 12 months unless longer retention is required by law.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@emeraldnestcounselling.com
We will respond to your inquiry within 30 days or as required by applicable law.